Beyond

Terms of Service

Effective date: July 15, 2026 Last updated: August 11, 2026

These Terms of Service ("Terms") are a legal agreement between you and RanMac LLC ("Beyond," "we," "us," or "our") governing your use of the Beyond digital legacy vault service (the "Service"). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

1. What Beyond is — and is not

Beyond is a service that lets a person (an "Owner") store personal information, documents, and instructions in a private "vault" and have designated content released to designated recipients ("Beneficiaries") after the Owner's death has been verified through the process described in these Terms and our public materials.

Beyond is not a law firm, financial institution, estate planner, executor, or fiduciary, and does not provide legal, financial, tax, or estate-planning advice. Using Beyond is not a substitute for a valid will, trust, power of attorney, or other legal instrument. The Service is a tool to organize and transmit information and does not, by itself, transfer legal ownership of any asset, nor does it carry out probate or estate administration. You are responsible for ensuring your estate planning is legally valid; consult a qualified professional.

2. Eligibility and accounts

  • You must be at least 18 years old (or the age of majority in your jurisdiction) and able to form a binding contract.
  • You must provide accurate information and keep it up to date.
  • You are responsible for your account credentials and for all activity under your account. Notify us promptly of any unauthorized use.
  • We may refuse, suspend, or terminate accounts as described in Section 12.

3. The verification and release process (important)

You understand and agree that:

  • Release is conditional and delayed by design. No content is released instantly. The Service uses a deliberate, multi-step process that may include missed check-ins, grace periods, notifying your Trusted Contact, requesting confirmation from your Witnesses, an administrative review of a death certificate where applicable, and a mandatory holding period before any release.
  • You must keep the Service functional. The process depends on information you provide and maintain — including a working check-in schedule, valid and responsive Witnesses, a Trusted Contact, and Beneficiaries with correct contact details. If this information is missing, outdated, or your designated people are unresponsive, release may be delayed, incomplete, or may not occur.
  • A living Owner can always stop the process by re-authenticating.
  • Human and third-party judgment is involved. Where a death certificate is reviewed, or a Beneficiary's identity is verified, outcomes depend on human review and third-party services and are not guaranteed to be error-free.

No guarantee of outcome. While we design the Service to be careful and reliable, we do not and cannot guarantee that content will be released, that it will be released at a particular time, or that it will be released only to intended persons. You accept the inherent risks of an automated, signal-based verification process, including the possibility of both premature release and failure to release.

4. Your content and responsibilities

  • Your content is yours. You retain ownership of the content you store. You grant us a limited license to store, process, and transmit it solely to operate the Service and carry out your instructions.
  • You are responsible for your content, including its legality and accuracy, and for having the right to store and share it (for example, credentials or information about third parties).
  • Prohibited uses. You may not use the Service to store or transmit unlawful content, to infringe others' rights, to store another person's credentials or data without authority to share them, or to violate any law. You may not attempt to breach the security of the Service, access data that is not yours, or misuse the verification process (for example, falsely reporting a death).
  • Designated individuals. By adding Witnesses, Trusted Contacts, and Beneficiaries, you represent that you have a basis to provide their contact information and to involve them, and you authorize us to contact them as part of the Service.

5. Roles of Witnesses, Trusted Contacts, and Beneficiaries

  • Witnesses are asked only to confirm or deny an Owner's death honestly. They receive no vault content. A single confirmation does not, by itself, release anything.
  • Trusted Contacts may indicate that an Owner is alive. They receive no vault content.
  • Beneficiaries receive only the content an Owner has specifically granted them, only after the verification process completes, subject to any release delay, and only after verifying their identity. Beneficiaries agree to provide accurate identity information and to use received content lawfully.

Acting dishonestly within these roles (for example, falsely confirming a death) may violate these Terms and applicable law.

6. Financial account linking

If you link a financial institution, you authorize us and our provider (Plaid) to access account metadata only (such as institution name, account type, masked account number, and a balance snapshot). We do not retain your banking credentials or ongoing access and do not move money. Linking is provided for convenience; the information is a point-in-time snapshot and may become outdated. You are responsible for verifying account details. Your use of the linking feature is also subject to Plaid's end-user agreement and privacy policy.

7. Fees, billing, and cancellation

7.1 Plans and trial

Beyond is a paid subscription service. Current plans and prices are shown at https://app.your-beyond.com/pricing and are displayed again, with the total you will be charged, before you confirm any purchase.

New accounts include a 14-day free trial. No charge is made during the trial. If you do not subscribe before the trial ends, your account moves to the limited state described in Section 7.5 — we do not charge you automatically at the end of a trial unless you have chosen a plan and provided payment details.

7.2 Billing and renewal

Subscriptions renew automatically at the end of each billing period (monthly, six-monthly, or annual, depending on the plan you choose) at the then-current price for that plan, until cancelled. By subscribing you authorise us and our payment processor to charge your payment method on each renewal.

Prices are in US dollars and exclude any taxes we are required to collect, which will be shown before purchase where applicable.

7.3 Cancellation

You may cancel at any time from your account settings or by contacting us. Cancellation takes effect at the end of the period you have already paid for — you keep full access until then, and you are not charged again.

7.4 Refunds

If you are not satisfied, contact us within 30 days of your first payment and we will refund it in full.

After that first 30 days, payments are non-refundable and cancelling does not produce a partial refund for the remainder of a period. We may make exceptions at our discretion — for example where a charge was clearly accidental, or where a service failure on our side prevented you from using Beyond.

If we materially reduce the Service during a period you have paid for, you may cancel and request a pro-rata refund for the unused remainder.

7.5 What happens if a subscription lapses

This matters more for Beyond than for most services, so we want to be exact about it.

If your subscription ends — whether you cancel, a trial expires, or a payment fails — we do not delete your vault. Your account becomes read-only:

  • You can still sign in, view everything, and export all of your data at any time.
  • You cannot add new items or upload new files.
  • The verification and release process continues to operate. If you die while your subscription is lapsed, your witnesses, beneficiaries, and designations still function as you set them up, and what you left is still released to the people you chose.

We keep lapsed accounts in this state indefinitely rather than deleting them. A service that erased your vault because a card expired would defeat the purpose of leaving one. You may of course delete your account and its contents yourself at any time, and we will delete it on request as described in the Privacy Policy.

Before a payment failure results in a lapse, we will attempt to notify you and allow a reasonable opportunity to update your payment method.

7.6 Price changes

We may change prices. We will give you at least 30 days' notice by email before a change takes effect for your subscription, and the new price will apply from your next renewal. If you do not wish to continue at the new price, you can cancel before it takes effect. Founding-member pricing, where offered, is honoured for as long as that subscription remains continuously active.

7.7 Payment processing

Payments are processed by Stripe. We do not receive or store your full card number. Stripe's handling of your payment information is governed by its own terms and privacy policy, and Stripe is listed as a subprocessor in our Privacy Policy.

8. Third-party services

The Service relies on third-party providers (including Supabase, Cloudflare, ZeptoMail/Zoho, and, where enabled, Plaid, Persona, and Twilio). Your use of features powered by these providers may be subject to their terms. We are not responsible for third-party services, and their availability may affect the Service.

9. Intellectual property

The Service, including its software, design, and content (excluding your content), is owned by RanMac LLC and its licensors and is protected by law. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service in accordance with these Terms. You may not copy, modify, reverse engineer, or create derivative works of the Service except as permitted by law.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT CONTENT WILL BE RELEASED OR WITHHELD AS INTENDED IN EVERY CASE. Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RanMac LLC AND ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF DATA, PROFITS, OR GOODWILL, ARISING FROM OR RELATED TO THE SERVICE — INCLUDING FROM THE PREMATURE RELEASE OF CONTENT, THE FAILURE TO RELEASE CONTENT, OR RELEASE TO AN UNINTENDED PERSON. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE CLAIM, OR ONE HUNDRED U.S. DOLLARS ($100). Some jurisdictions do not allow certain limitations of liability, so some of the above may not apply to you.

12. Suspension and termination

  • By you: you may stop using and delete your account at any time.
  • By us: we may suspend or terminate access if you violate these Terms, misuse the verification process, or where necessary to protect the Service or others, or to comply with law.
  • Effect of termination: upon account deletion, we handle your data as described in the Privacy Policy. If an account is closed for non-payment or prolonged inactivity, we will make reasonable efforts to notify you first and allow you to export your data. You can download a complete copy of your data at any time from within the Service.

13. Changes to the Service and these Terms

We may modify the Service or these Terms. For material changes to the Terms, we will provide notice as required by law and update the "Last updated" date. Your continued use after changes take effect constitutes acceptance.

14. Governing law and disputes

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws rules. Any dispute arising out of or relating to these Terms or the Service will be brought exclusively in the state or federal courts located in Delaware, and you consent to the personal jurisdiction of those courts.

15. Miscellaneous

  • If any provision is found unenforceable, the remaining provisions stay in effect.
  • These Terms and the Privacy Policy are the entire agreement between you and us regarding the Service.
  • Our failure to enforce a provision is not a waiver.
  • You may not assign these Terms; we may assign them in connection with a business transfer.

16. Contact

RanMac LLC 8 The Green, Suite B, Dover, DE 19901 Support: ciaran@your-beyond.com cormacconners@gmail.com

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